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Cannot Activate Visual Composer Addons Plugin

This topic has 7 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Robert Hall

Marcos

Participant

April 5, 2016 at 20:47

Hi.
As it was impossible to update the VC Addons plugin after default install with Theme, I downloaded both VC Plugin and VC Addons Plugin from your plugins download page.
Uploaded them to my server via FTP.
Installed and activated VC Plugin with no trouble but there is no way to activate the Addons Plugin. Each time I try to do it I get an internal server error and it entirely blocks my site. I have to delete the plugin folder from the server to be able to access my site again.

My server’s PHP configuration has:
max_execution_time 60s
memory_limit 256 MB

Which should be plenty.

Any ideas?
Thanks.

#120157 Copied

6 Answers

Marcos

Participant

April 5, 2016 at 20:48

I forgot to say that I have the most recent version of Classico installed.

#120158 Copied

Eva Kemp

Support staff

April 6, 2016 at 08:45

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#120182 Copied

Marcos

Participant

April 6, 2016 at 17:14

Credentials added as private content.
Thanks.

Please, contact administrator
for this information.

#120278 Copied

Jack Richardson

Support staff

April 6, 2016 at 17:57

Hello,

I’ve just installed and activated Ultimate Addons for Visual Composer plugin.
Please check your site.

Best regards,
Jack Richardson.

#120282 Copied

Marcos

Participant

April 6, 2016 at 19:55

Hi.
Looks ok!
Thanks!

#120293 Copied

Robert Hall

Support staff

April 6, 2016 at 20:09

Hello,

You’re welcome!

Regards,
Robert Hall

#120295 Copied
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Cannot Activate Visual Composer Addons Plugin

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