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Cannot activate xstore core and cannot install demo themes

This topic has 2 replies, 2 voices, and was last updated 7 months ago ago by Tony Rodriguez

zenbeos

Participant

April 17, 2024 at 03:27

Cannot activate xstore core and cannot install demo themes

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#391917 Copied Theme version: 9.3.6

1 Answer

Tony Rodriguez

Support staff

April 17, 2024 at 06:20

Hello, @zenbeos,

Thank you so much for purchasing our theme and contacting our support center.

We apologize for the inconvenience you’ve encountered. It appears that something has gone awry. We kindly ask that you first disable 3rd party plugins (including Kirki Customizer Framework plugin) on the site. After that again activate the XStore Core plugin on your site.

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.

You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Thank you for your understanding and cooperation.

2/ Please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

We look forward to hearing from you soon. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#391932 Copied
Tagged: best selling woocommerce troubleshooting, demo themes installation failure, woocommerce themes issues, xstore core activation problems, xstore core and demo themes errors
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