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Cannot change Sticky Header with your new Elementor Header Style

This topic has 8 replies, 3 voices, and was last updated 7 months ago ago by Jack Richardson

PJone

Participant

May 12, 2024 at 14:27

Hello,

we cannot change our Sticky Header because using your new Header Style System from Elementor.

We need to change tranparancy background color and colored logo.
as next the Menu color white with white backgroudn doesn’t show. We need for sticky header another color. Same for Icons too.

Hope you can help us.

Why you change your XStore Header System. It was good before. Now with elementor header we have some issues.

regards

Patrick

Please, contact administrator
for this information.

#394838 Copied Theme version: 9.3.9

7 Answers

Tony Rodriguez

Support staff

May 13, 2024 at 06:11

Hello, @PJone,

Thank you for contacting us and for using XStore.

1/ We are pleased to inform you that your issue has been successfully resolved. The Sticky Header has been activated by navigating to Edit Container > Advanced > XStore Sticky Header.

For your reference, we have included images in the private content area of our website.

We hope this resolution meets your expectations.

2/ Please read this topic – https://www.8theme.com/topic/swithing-from-theme-customizer-to-elementor-new-plugin/

We hope this information is helpful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

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for this information.

#394883 Copied

PJone

Participant

May 13, 2024 at 07:58

Hello,

unfortunately it is not fixed!

I see you have 2 headers saved in the Elementor Templates.
One of them was disabled. Now that both are active. The background color can be changed for the 2nd header, which is probably used as a sticky header.

But I can’t change the logo.

A different logo should be used in the sticky header, see private content.
Now how is this possible?
Important: The logo in the sticky must also be declared as a logo for SEO and not as a simple image!

I think you’ve now noticed the flaws in Elementor’s template system for headers. It’s not even optimal yet.

It’s a shame that you switched to Elementor templates so early.
I think your header builder is worlds better.

But there’s no point in using this now if you stop supporting your builder soon.

regards

Patrick

Please contact administrator
for this information.

#394897 Copied

Jack Richardson

Support staff

May 13, 2024 at 09:49

Dear @PJone,

Thank you for reaching out to us.

Customer feedback is paramount to us, and we have taken note of the requests regarding the old header builder. As a result, we have made the decision to retain it permanently. Additionally, we have introduced the option to disable the header [https://prnt.sc/AizHXgZ8jVJ0] providing users with greater flexibility.

Understanding the varying preferences of our clientele, we have developed a new builder on Elementor, which has garnered significant interest. This allows users to select the header builder that best aligns with their needs and preferences.

Regarding your inquiry about customizing the Elementor header, we acknowledge the complexity of your request. Elementor operates on a different structural framework compared to our builder customizer. However, rest assured, we are exploring solutions to address this issue.

Your feedback is invaluable in our continuous efforts to enhance our services. Should you have any further questions or suggestions, please feel free to contact us.

Warm regards,
Jack Richardson

#394918 Copied

PJone

Participant

May 15, 2024 at 09:22

Thank you … yes we like to work with your header builder.

I have a question. How can i change the header like header you can see on private content.

1. Header have transparent background with white logo and white Icon and text color on home page only.

2. At Mouseover the Header change like sticky header .. with white backgroudn,. Logo colored, font and icon dark color

3.Same header like sticky header on all subpages.

best regards

Patrick

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for this information.

#395217 Copied

Jack Richardson

Support staff

May 15, 2024 at 09:46

Dear @PJone,

Thank you for your interest in our Header Builder settings. We offer various options for customizing backgrounds, adding shadows, and more, which can be accessed via our XStore Sticky Header settings here: https://prnt.sc/7LOYGKfy4DFt.

As previously mentioned, Elementor operates under a different structural framework compared to our Customizer Header builder. Consequently, certain functionalities such as varying logos upon scrolling or color changes for all elements within the Sticky Header cannot be achieved with the current options provided. However, most popular header designs can still be implemented with the existing features in our XStore Theme package.

Should you require further customization to achieve the specific results you desire, we invite you to submit a request for additional customization at: https://www.8theme.com/account/#etheme_customization_panel.

We appreciate your understanding and look forward to assisting you further.

Best Regards,
Jack Richardson
The 8Theme Team

#395230 Copied

PJone

Participant

May 25, 2024 at 11:37

Hello,,

Now we noticed that the newly created header is not displayed on the product category page.

The header is generally missing.

How can we assign the header there too? The correct header is already assigned to our Elementor Template product – archives.

regards

Please contact administrator
for this information.

#396616 Copied

Jack Richardson

Support staff

May 25, 2024 at 12:47

Dear @PJone,

We hope this message finds you well.

We are writing to inform you that the issue you reported regarding the header not displaying on the Product Archives has been successfully resolved. Upon investigation, we found that the problem was due to incorrectly set conditions for the Global header. For your reference, here are the incorrect conditions: https://prnt.sc/YINMfxMWb1FM.

We have corrected this by setting the Main header to apply across the entire website, as it should ideally be configured. You can view the updated settings here: https://prnt.sc/QAtdUHQFHyZu.

The header should now display correctly across all pages of your website. We apologize for any inconvenience this may have caused and appreciate your understanding.

Should you have any further issues or require additional assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
The 8Theme Team

#396618 Copied
Tagged: best woocommerce themes, change sticky header, customizable header woocommerce, elementor header style, elementor woocommerce themes, top selling woocommerce
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