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Cannot checkout and products showing as OOS when they have stock.

This topic has 5 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Cltraph

Cltraph

Participant

August 11, 2022 at 08:31

With the theme active you cannot checkout the button just doesn’t work but with a different theme it does. And products have the out of stock banner even when they have stock. Can you guys please debug my site and fix this

Please, contact administrator
for this information.

#331525 Copied Theme version: 8.2.4 WooCommerce version: 6.0.1

4 Answers

Awais Ahmed

Participant

August 11, 2022 at 09:06

Hello, @Cltraph,

Actually, the checkout button does not appear on your site because all of the products on your site are out of stock I am not able to add any product into the cart please watch this video: https://streamable.com/t5c29y
The stock handled by the WooCommerce plugins once you check the option of stock management in the product options while editing a product and set the stock quantity I hope your issue will be resolved. Read this article to know how to set the stock on products: https://kinsta.com/blog/woocommerce-inventory-management/

Regards 8Themes Team.

#331529 Copied

Rose Tyler

Support staff

August 11, 2022 at 09:18

Hello,

Wp-admin access you provided is incorrect.
Make sure that the Advanced Layout for Cart/Checkout layout via Theme Options is disabled.

Regards

#331531 Copied

Cltraph

Participant

August 11, 2022 at 09:21

Here is updated login details

Please contact administrator
for this information.

#331532 Copied

Cltraph

Participant

August 11, 2022 at 09:22

It doesn’t work with stock.

#331533 Copied
Tagged: checkout, persuasive, stock, themes, woocommerce, wordpress
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Cannot checkout and products showing as OOS when they have stock.

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