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Cannot edit pages anymore - by Hoellwarth

This topic has 6 replies, 2 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

Hoellwarth

Participant

October 6, 2014 at 09:27

Hi all,

I don’t know if it’s something related to your theme + plugins but, regardless any version I install (corporate, one page, and so on), after creating a page I can’t edit it anymore regardless I use Visual Composer or not. I’m not able to add/delete/edit blocks created with VC and if I change the Slider to be viewed instead of breadcrumbs, after clicking on “update” button I see the page as it was before my edits.

Any clue?

Regards.

#18427 Copied

5 Answers

Eva Kemp

Support staff

October 6, 2014 at 12:39

Hello,

Please provide us with the login details to wp-admin panel and FTP to check the issue.

Thank you.

Regards,
Eva Kemp.

#18451 Copied

Hoellwarth

Participant

October 6, 2014 at 13:19

I can’t provide FTP details. wp-admin are in private.

Please, contact administrator
for this information.

#18458 Copied

Eva Kemp

Support staff

October 6, 2014 at 14:54

Hello,

I’ve just deactivated all plugins except of Revolution Slider and Visual Composer and VC editor has started working correctly.
So there is incompatibility between some plugin and Visual Composer.
We recommend you to disable plugins one by one to check which one is causing the issue.

Thank you.
Regards,
Eva Kemp.

#18475 Copied

Hoellwarth

Participant

October 6, 2014 at 20:16

I probably found the problem: qtranslate plugin (it’s a free plugin to create multilanguage sites). Do you know if Royal can be compatible with this plugin?

Now there’s another problem: in the homepage I can’t edit the ICON Box because simply there’s no icon manager anymore…and I did nothing.

#18550 Copied

Eva Kemp

Support staff

October 7, 2014 at 14:37

Hello,

Sorry but we didn’t test that plugin with Royal theme and can’t guarantee their full compatibility.
We’re unable to access wp-admin panel as Google Authenticator code is asked. Please provide us with the access.
Also please specify what icon you’re trying to edit.

Thank you.
Regards,
Eva Kemp.

#18640 Copied
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