Cannot edit pages with visual composer - by ChrisAusBerlin

This topic has 4 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

  • Avatar: ChrisAusBerlin
    ChrisAusBerlin
    Participant
    January 8, 2017 at 18:19

    Hi,

    as of today I cannot edit any pages with Visual Composer anymore.
    The plugin sompliy does not load and all I get is a completely white TinyMCE editor.

    Is there a problem with an update/compatability?

    Would appreciate any help.

    Best regards
    Chris

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    January 9, 2017 at 09:27

    Hello,

    Please try to activate parent theme, disable all 3rd-party plugins and check Visual Composer then.
    If the issue persists please provide FTP and WP Dashboard credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: ChrisAusBerlin
    ChrisAusBerlin
    Participant
    January 9, 2017 at 10:18

    OK, whatever that was, it helped. Without any of the plugins causing a conflict, now everything is running perfect again. Maybe some process was caught in a loop there in the background. Thanks 😉

    Regards,
    Chris

    Avatar: Eva
    Eva Kemp
    Support staff
    January 9, 2017 at 11:40

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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