Cannot edit parts of site using visual composer

This topic has 2 replies, 2 voices, and was last updated 9 years ago ago by Robert Hall

  • Avatar: jdesigns
    Josiesque
    Participant
    November 26, 2015 at 14:46

    My client’s site is unable to use the Visual Composer editor to edit certain parts of his pages. We’ve uninstalled and reinstalled the most recent version of VC but our developer says it may be a theme issue.

    For example, http://www.plasticweldingandfabrication.com/services/plastic-fabrication/

    Single image cell at the bottom that has the duplicate image > replace the image > hitting save changes after changing the image does nothing the page hangs indefinitely.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Robert Hall
    Robert Hall
    Support staff
    November 26, 2015 at 14:57

    Hello,

    You’re using old theme version. Please update and check it.
    Don’t forget to make backup of the site before update.

    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Regards,
    Robert Hall.

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