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Cannot edit theme after update - by daria

This topic has 4 replies, 2 voices, and was last updated 3 years, 8 months ago ago by Rose Tyler

  • Avatar: daria
    daria
    Participant
    May 30, 2021 at 10:43

    Hi, I just updated the xstore theme to the latest version, purged all caches and I cannot edit anything on the theme. I tried to edit the footer colr and I get an error message when trying to publish it and when I want to edit some text in the page with elementor the loader is spinning and I cannot edit the text.

    Thanks

    #289365 Copied Theme version: 7.2.10
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2021 at 10:58

    Hello,

    Please provide a screenshot of the error message.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then. Let us know the result.

    Regards

    #289366 Copied
    Avatar: daria
    daria
    Participant
    May 30, 2021 at 11:52

    Here are the screenshots of the errors. The extra plugins are disabled and the cache has been cleared but the error persist.
    error while publishing from the theme editor
    null

    #289369 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2021 at 12:07

    Hello,

    Fix Access-Control-Allow-Origin as described here – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
    Check how Theme Options works then. If this doesn’t help, provide temporary wp-admin and FTP access.

    Regards

    #289370 Copied
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