Cannot edit theme after update - by daria

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: daria
    daria
    Participant
    May 30, 2021 at 10:43

    Hi, I just updated the xstore theme to the latest version, purged all caches and I cannot edit anything on the theme. I tried to edit the footer colr and I get an error message when trying to publish it and when I want to edit some text in the page with elementor the loader is spinning and I cannot edit the text.

    Thanks

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2021 at 10:58

    Hello,

    Please provide a screenshot of the error message.
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how it works then. Let us know the result.

    Regards

    Avatar: daria
    daria
    Participant
    May 30, 2021 at 11:52

    Here are the screenshots of the errors. The extra plugins are disabled and the cache has been cleared but the error persist.
    error while publishing from the theme editor
    null

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2021 at 12:07

    Hello,

    Fix Access-Control-Allow-Origin as described here – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
    Check how Theme Options works then. If this doesn’t help, provide temporary wp-admin and FTP access.

    Regards

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