Cannot edit with wp bakery after updated version

This topic has 2 replies, 2 voices, and was last updated 1 years ago ago by Tony Rodriguez

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    November 15, 2023 at 21:10

    Hi,

    I am trying to edit a page with wpbakery and is not editing.
    This is after latest update of wp bakery
    Please advice

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 16, 2023 at 06:19

    Hello, @Cr3atorf1lm,

    I hope this message finds you well. We have received your communication regarding difficulties encountered while editing a page using the WP Bakery page builder. To assist you more effectively, could you kindly provide a screenshot or a brief video clip illustrating the issue? This will greatly enhance our understanding and enable us to offer a more precise solution.

    Furthermore, for us to investigate the matter thoroughly on your behalf, please securely share your website’s WP Admin URL and login credentials. You may submit this information in the private content section of this support topic to ensure confidentiality.

    We appreciate your cooperation and look forward to resolving your concerns promptly.

    Warm regards,
    The 8Theme Team

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