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Cannot filter with more than one “Brands” options

This topic has 4 replies, 2 voices, and was last updated 7 months ago ago by Andrew Mitchell

PanosN

Participant

July 1, 2024 at 15:19

Hello,

When a customer uses the product filters and chooses 1 brand, they cannot choose more than 1, because the rest of the brands disappear when a selection is made.

How can I fix this?

P.S: I have disabled the cache for this widget, using the following filter:
add_filter('etheme_widget_product_brands_cache', '__return_false');

Thank you very much in advance!

#402620 Copied Theme version: 9.3.11

3 Answers

Andrew Mitchell

Support staff

July 2, 2024 at 11:07

Hello, PanosN,

We hope this message finds you well.

Please be informed that the necessary modifications have been implemented in the file located at
et-core-plugin/app/models/widgets/brands-filter.php
We kindly request that you verify these changes at your earliest convenience.

Additionally, please note that this fix will be included in the upcoming update.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

#402730 Copied

PanosN

Participant

July 3, 2024 at 10:49

I can verify that the changes fixed the problem.

Thank you for your help once again!

#402887 Copied

Andrew Mitchell

Support staff

July 4, 2024 at 08:58

Hello, PanosN,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#403040 Copied
Tagged: brands options issue, multiple brands filtering, woocommerce brands filter, woocommerce themes, wordpress, wordpress themes problem
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