Cannot read property 'is_mobile' of undefined

This topic has 7 replies, 2 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

  • Avatar: antony
    antony
    Participant
    September 4, 2017 at 09:23

    caught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.actions.min.js:7
    at revolution.extension.actions.min.js:7
    revolution.extension.layeranimation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.layeranimation.min.js:7
    at revolution.extension.layeranimation.min.js:7
    revolution.extension.migration.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.migration.min.js:7
    at revolution.extension.migration.min.js:7
    revolution.extension.navigation.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.navigation.min.js:7
    at revolution.extension.navigation.min.js:7
    revolution.extension.parallax.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.parallax.min.js:7
    at revolution.extension.parallax.min.js:7
    revolution.extension.video.min.js:7 Uncaught TypeError: Cannot read property ‘is_mobile’ of undefined
    at revolution.extension.video.min.js:7
    at revolution.extension.video.min.js:7

    hi when i ckik right klik i see these . any help?

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2017 at 09:43

    Hello,

    Please try to disable 3rd party plugins and then check.
    Also, provide wp-admin access in Private Content.

    Regards

    Avatar: antony
    antony
    Participant
    September 4, 2017 at 09:50

    ok

    Please, contact administrator
    for this information.
    Avatar: antony
    antony
    Participant
    September 4, 2017 at 10:25

    slider revolution plugin seems to create the issue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2017 at 13:35

    Hello,

    On our test site with legenda theme, we also use slider revolution plugin but don’t face the problem, so you need to try to disable 3rd party plugins (means the plugins that are not included in the theme package are not in the list of required plugins), clear cache and then check. Also, you may try to re-upload Revolution Slider plugin https://www.8theme.com/download-plugins/page/2/

    Regards

    Avatar: antony
    antony
    Participant
    September 4, 2017 at 13:39

    Thanks for your time, i will check

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2017 at 13:45

    You’re welcome!
    Feel free to ask if you have any other questions.

    Regards

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