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Cannot reinstall WP Bakery Page Builder - by ejder077

This topic has 4 replies, 3 voices, and was last updated 5 years, 8 months ago ago by Rose Tyler

  • Avatar: ejder077
    ejder077
    Participant
    February 24, 2019 at 10:39

    Hi,

    Th eWP Bakery Page Builder need to be updated, I followed the instructions that the support told me before:

    (Plugins > disable and delete WPBakery, then go to Appearance > Install plugins and install it again)

    But after I clicked the “install” button in Appearance > Install plugins, the page keeps loading forever, may I ask how can I solve this problem? Please see the attachment.

    https://prntscr.com/mpcn1a

    Thank you

    #209716 Copied Theme version: 5.1.5 (child 0.0.1)
    3 Answers
    Avatar: John Holden
    John Holden
    Support staff
    February 25, 2019 at 08:08

    Hi,

    I installed plugin for you.

    Regards,

    #209747 Copied
    Avatar: ejder077
    ejder077
    Participant
    February 25, 2019 at 10:33

    Thank you for helping me.

    Also, may I ask what is the function of WooCommerce Blocks?

    #209772 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 25, 2019 at 11:02

    Hello,

    You’re welcome!
    If you mean a plugin on your site, it would be better to contact the plugin support.
    We don’t respond for additional plugins. Here is a list of plugins that come bundled with our theme – https://www.8theme.com/documentation/xstore/plugins/included-plugins/

    Regards

    #209775 Copied
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