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Cannot reply to tickets/topics. Screen greys out and nothing is clickable.

This topic has 4 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

Roobinda

Participant

November 10, 2022 at 20:17

Hi there. I tried to reply to your message. However when i click ‘reply’ this happens – https://asphair.com/IMAGES/cannot_reply.jpg

In any case you did fix my menu issue. But i’d like to know why it suddenly started happening?

#338310 Copied Theme version: 2.9.2 WooCommerce version: 7.0.1

3 Answers

Rose Tyler

Support staff

November 11, 2022 at 03:08

Hello,

Thanks for the report. Please check if you can reply to this topic.
Do you see any errors in the browser console? Open it by right click > Inspect > https://prnt.sc/hTn3I8zssqbP Provide us with a screenshot of the results.

Regards

#338330 Copied

Roobinda

Participant

November 11, 2022 at 13:47

It’s working now!

#338379 Copied

Rose Tyler

Support staff

November 11, 2022 at 14:36

Ok. Thanks for letting us know.

Regards

#338382 Copied
Tagged: clickable, reply, templates, tickets, topics, woocommerce, wordpress
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