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Cannot update banner and ad images on website after theme update.

This topic has 2 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson

ckeefer

Participant

February 13, 2016 at 00:41

http://greatdisplaycompany.com/
You will notice the blanco theme images on the homepage. I have tried to replace them by putting my images into the folder via ftp. They are not displaying.

Also: In the product pages (here’s one – http://greatdisplaycompany.com/product/spinning-counter-stand-countertop-revolution-display-16/) the issue is similar.

This is where I am putting the images: /home/f8672427225808/html/wp-content/themes/blanco/images/assets

Can you tell me why I can not see the images that belong on the website?

Here are the images: b1.jpg, b2.jpg, product-banner.png, product-banner2.png

Please, contact administrator
for this information.

#112856 Copied Theme version: 3.4 WooCommerce version: 2.5.2

1 Answer

Jack Richardson

Support staff

February 13, 2016 at 09:23

Hello,

You need to clear cache on your hosting service after all changes you made as shown on the screenshot http://prntscr.com/a2n0y8. Also don’t forget to clear browser cache.

Best regards,
Jack Richardson.

#112879 Copied
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