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Cannot update theme - by ejder077 - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

ejder077

Participant

November 16, 2020 at 04:41

Hi,

May I ask why the theme cannot be updated?

https://ibb.co/k10GXnt

Thank you

Please, contact administrator
for this information.

#259702 Copied Theme version: 7

1 Answer

Rose Tyler

Support staff

November 16, 2020 at 08:11

Hi,

Go to XStore > deactivate the theme and then activate it again using your purchase code.
After that follow the instructions and press the Check updates button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Update both: theme and XStore plugin.
Or read these articles and update the theme and plugins via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#259713 Copied
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