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CANNOT VIEW PRODUCT PAGE WITH woocommerce shortcode

This topic has 6 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: nsyachson
    nsyachson
    Participant
    March 5, 2021 at 23:11

    Hello, we have pages created with woocommerce shortcode but we realize that it only shows as in mobile version.

    https://prnt.sc/10dyhl2

    Look please does not show in this format https://prnt.sc/10dyf8v

    It does not show normally as before, what could be happening?

    Please, contact administrator
    for this information.
    #277985 Copied Theme version: .7.2.5 WooCommerce version: 5.0.0
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 10:21

    Hello,

    It looks like a critical error. Provide temporary wp-admin and FTP access, so we can check it more deeply.

    Regards

    #278026 Copied
    Avatar: nsyachson
    nsyachson
    Participant
    March 6, 2021 at 13:29

    Ok ok

    Please check it thanks.

    Please contact administrator
    for this information.
    #278049 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 6, 2021 at 14:05

    Thanks for the wp-admin access.
    We need FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

    Regards

    #278054 Copied
    Avatar: nsyachson
    nsyachson
    Participant
    March 8, 2021 at 21:15

    Ok I detail please review it.

    Please contact administrator
    for this information.
    #278301 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 9, 2021 at 08:58

    Please don’t use sticky add to cart http://prntscr.com/10gtb4e if you are using product shortcodes across the site.

    Regards

    #278353 Copied
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