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Can”t activate new license for new domain

This topic has 8 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Oleksandr

Participant

October 24, 2023 at 17:48

I have website test but I transfer website to new domain and buy new theme. When I tried to deactivate new key on new domain – I have an issue, and it transfers me to this forum.

Please, contact administrator
for this information.

#371401 Copied Theme version: 9.2.3

7 Answers

Rose Tyler

Support staff

October 25, 2023 at 07:58

Hello, Oleksandr,

Thank you for contacting us and for using XStore.

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#371437 Copied

Oleksandr

Participant

October 25, 2023 at 17:31

answer added

Please contact administrator
for this information.

#371537 Copied

Oleksandr

Participant

October 25, 2023 at 19:50

And added more.
After update both my websites not wotk properly.

Please contact administrator
for this information.

#371544 Copied

Rose Tyler

Support staff

October 26, 2023 at 07:48

Hello, Oleksandr,

We appreciate your prompt response.

Could you please provide FTP access to uaworkers.ca?
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

You can use Elementor on both sites now, we applied patch – https://prnt.sc/jadJpX3akHao

Kind Regards,
8theme team

#371577 Copied

Rose Tyler

Support staff

October 26, 2023 at 08:47

Hello, Oleksandr,

We’ve deactivated and activated the theme for you. Please check now.

Kind Regards,
8theme team

#371594 Copied

Oleksandr

Participant

October 26, 2023 at 17:33

Please check my website bath website not fully downloaded.
In edition version all good, but in production – not.

Please contact administrator
for this information.

#371662 Copied

Rose Tyler

Support staff

October 26, 2023 at 19:13

Hello, Oleksandr,

We appreciate your prompt response.

Please clear cache and check now.

Kind Regards,
8theme team

#371675 Copied
Tagged: activate woocommerce license, best selling woocommerce activation, fix woocommerce new domain licensing, new domain woocommerce themes, troubleshoot woocommerce license activation, woocommerce themes license issues
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