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Can’t add “Create user” option into checkout page

This topic has 5 replies, 2 voices, and was last updated 6 hours, 33 minutes ago ago by Mauro

  • Avatar: Mauro Giorgi
    Mauro
    Participant
    March 25, 2025 at 10:23

    HI, I’ve enabled “New customer” creation on checkout page into Woocommerce > Settings > Account and enable this block into checkout template but i can’t see the option.
    Thanks

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    4 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 25, 2025 at 16:02

    Hello, Mauro

    In addition to this, you also need to enable the option Settings -> General -> Anyone can register. We have already done this, so please check and confirm.

    Best regards,
    8Theme Team

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    Avatar: Mauro Giorgi
    Mauro
    Participant
    March 25, 2025 at 16:55

    Yes this checkbox is already selected

    #438676 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2025 at 10:36

    Hello, Mauro,

    We have made some changes, and the registration process should now be working correctly. Please note that an account will be created only after the user completes their order.

    We have tested this by placing a test order (which you may delete if needed). The details are provided in the attached files.

    Best regards,
    8Theme Team

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    #438766 Copied
    Avatar: Mauro Giorgi
    Mauro
    Participant
    March 26, 2025 at 10:53

    Thanks but… how it work? Into checkout page i don’t see “Create user” checkbox… the user will be created always?

    #438770 Copied
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