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Can't add items to my menu - by andrei.florescu

This topic has 9 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Rose Tyler

andrei.florescu

Participant

February 15, 2018 at 09:38

Hello,

I’m using a mega menu on my site.
I can’t add more items and I can’t change it.
When i click save, after making some changes, the theme preloader appears and nothing happens.

#185141 Copied Theme version: 4.18 WooCommerce version: 3.3.1

8 Answers

Rose Tyler

Support staff

February 15, 2018 at 09:40

Hello,

Please clear cache and check one more time.

Regards

#185142 Copied

andrei.florescu

Participant

February 15, 2018 at 09:44

I did that, and nothing happens.
i dont’t think is a cache problem!

#185143 Copied

andrei.florescu

Participant

February 15, 2018 at 09:51

I can give you access to my dashboard, to see is not a cache problem.

#185145 Copied

Rose Tyler

Support staff

February 15, 2018 at 09:58

Hello,

Please provide wp-admin access in the Private Content area.

Regards

#185147 Copied

andrei.florescu

Participant

February 15, 2018 at 10:02

Thank you!

Please, contact administrator
for this information.

#185150 Copied

Rose Tyler

Support staff

February 15, 2018 at 10:16

Hello,

I’ve checked your menu and added an item to your “test” menu http://prntscr.com/if04im. There is no problem. Please clear browser cache.

Regards

#185155 Copied

andrei.florescu

Participant

February 15, 2018 at 10:31

Problem solved!
Thank you!!

#185157 Copied

Rose Tyler

Support staff

February 15, 2018 at 10:46

Hello,

You’re welcome!
This topic will be closed because the issue is solved. Please kindly open up new tickets for additional questions.
Have a nice day.

Regards

#185158 Copied
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