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Can’t add the plugins and gives me an error message

This topic has 3 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Fareed Fares

Participant

March 7, 2024 at 17:24

Oops it looks something went wrong. Please check your system requirements first. In case it will happened again, please, contact us 8theme.com

#386033 Copied Theme version: 9.2.9

2 Answers

Tony Rodriguez

Support staff

March 8, 2024 at 07:30

Hello, @KareemRaheem,

Thank you so much for purchasing our theme and contacting our support center.

We apologize for the inconvenience you’ve encountered. It appears that something has gone awry. We kindly ask that you first disable 3rd party plugins (including Kirki Customizer Framework plugin) on the site. After that again activate the XStore Core plugin on your site.

In case if automatic plugin installation fails (as a rule it is because of your server settings), you can install them manually via your Dashboard: Plugins > Add New > Upload Plugin > Browse plugins archives. Or via FTP, by uploading and extracting the plugin zip files into wp-content/plugins folder.

You can find the zip files for plugins installation here – https://www.8theme.com/downloads/

Thank you for your understanding and cooperation.

We look forward to hearing from you soon. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

#386054 Copied

Andrew Mitchell

Support staff

March 24, 2024 at 09:25

Dear Fareed Fares,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#388313 Copied
Tagged: fix wordpress plugin issues, plugin installation error, troubleshoot woocommerce errors, woocommerce plugin issues, woocommerce template solutions, wordpress plugin addition problems, wordpress woocommerce templates
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Can’t add the plugins and gives me an error message

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