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Can't add/edit pages with Visual Composer

This topic has 6 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

Ravalo

Participant

May 28, 2017 at 10:37

Hi,

When I’m trying to add or edit any of the pages with visual composer they are displayed in blank. That occurs only when I’m useing the child theme Version: 0.0.1

If I use the theme Version: 3.14 the page is constantly loading (the three triangles on the centre of the page.

Any solution?

Thanks in advance

p.s.: I just trying your theme with a downloaded template (landing page). The installation is completely fresh

#164311 Copied Theme version: 3.14 WooCommerce version: 3.0.7

5 Answers

Amzy Leel

Participant

May 29, 2017 at 06:10

Hello,

let us know your wp-admin login details to check this.

#164333 Copied

Ravalo

Participant

May 29, 2017 at 15:01

Please find attached your username and password in order to enter as administrator.

Please, contact administrator
for this information.

#164452 Copied

Rose Tyler

Support staff

May 30, 2017 at 08:09

Hello,

The wp-admin credentials are incorrect.
Please check them.

Regards

#164506 Copied

Ravalo

Participant

May 30, 2017 at 16:14

Hello,

Sorry, just try again. Please find attached the username and the password to enter the website on the Private Content.

Regards

Xavier

Please, contact administrator
for this information.

#164571 Copied

Rose Tyler

Support staff

May 31, 2017 at 13:23

Hello,

Please, check theme requirements https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and update your server settings according to these requirements.

Regards

#164661 Copied
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