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Can't change color - by harshchudasama

This topic has 9 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

harshchudasama

Participant

December 13, 2017 at 09:51

i can’t change color of any element in VC,
select color option is not clickable, refer the screenshot.

https://www.dropbox.com/s/hmz3mbnu1oa9pis/Screenshot%202017-12-13%2014.18.16.png?dl=0

#180013 Copied

8 Answers

Rose Tyler

Support staff

December 13, 2017 at 10:10

Hello,

Please make sure that you use latest versions of Visual Composer and Massive Addons for Visual Composer plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Let us know if you need any further assistance.

Regards

#180018 Copied

harshchudasama

Participant

December 18, 2017 at 13:25

Every plugin is upto date, still option is not clickable.

https://www.dropbox.com/s/h7mt8oah3sjgbff/Screenshot%202017-12-18%2017.54.02.png?dl=0

#180331 Copied

Rose Tyler

Support staff

December 18, 2017 at 13:28

Hello,

Please try to clear cache and check.
Could you please provide wp-admin access in Private Content?

Regards

#180332 Copied

harshchudasama

Participant

December 18, 2017 at 13:33

trying to edit home page

Please, contact administrator
for this information.

#180333 Copied

Rose Tyler

Support staff

December 18, 2017 at 14:27

You need to update XStore Core plugin to 1.0.19 version.

Regards

#180336 Copied

harshchudasama

Participant

December 18, 2017 at 14:33

updated it, still having same issue

#180337 Copied

harshchudasama

Participant

December 18, 2017 at 14:37

yes it’s working
thank you

#180338 Copied

Rose Tyler

Support staff

December 18, 2017 at 14:47

You’re welcome!

Regards

#180341 Copied
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