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Can't change thumbnail size - by east_ikebukuro

This topic has 8 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Robert Hall

east_ikebukuro

Participant

February 13, 2021 at 00:29

I want to put category slider on front page.
I can choose size of thumbnails in config, but it doesn’t work.
No matter what size I pick, thumbnails shown in same size both on PC and mobile.
Actually size seems to be changed as I pick, but it looks in same size on screen. Then if I choose 300×300, thumbnails shown in high quality. but if I choose 100×100, thumbnails shown in low quality.

I want to make them look in size I choose on screen. How can I do it?

#273963 Copied Theme version: 7.2.4.1 WooCommerce version: 5.0.0

7 Answers

Robert Hall

Support staff

February 13, 2021 at 09:54

Hi

Hi Will you please send us your website URL where you are facing the issue along with Temporary Wp Admin access so that we will look forward your issue and provide you customer support in best possible way.

#273983 Copied

east_ikebukuro

Participant

February 13, 2021 at 10:11

Thanks!

Please contact administrator
for this information.

#273989 Copied

Robert Hall

Support staff

February 13, 2021 at 10:59

Hi

We are choosing Woocommerce_thumbnail (300X300) and your website is working fine. https://prnt.sc/zbm7u2

Please make sure that all the products categories have same image size.

#273996 Copied

east_ikebukuro

Participant

February 13, 2021 at 13:21

thanks.
But i guess this is not what I meant.
I’m saying no matter what thumbnail size I chose, thumbnails on the website will appears in same size. I’m not talking about the image resolution. no matter if i pick 100×100 or 300×300, the image size will be same on the screen. that’s my problem. would you please tell me what to do?

#274018 Copied

Robert Hall

Support staff

February 14, 2021 at 06:45

HI

You website is working according to the theme design layout. System uses an appropriate image depending on the situation. For example, there is no need to load full image 2048×1365 for the product gallery or for the shop page grid because it will slow down the site, and system loads the shop thumbnail size from the WooCommerce settings, or there is no need to load full image size of the post for the post widget and system uses WP thumbnail size etc.

Sp we will recommend you Please choose 100X100 size and upload more categories image and then check your website category if you sill facing issues with image size let us know we will change it by change in css rule.

#274078 Copied

east_ikebukuro

Participant

February 14, 2021 at 09:48

Thanks. I’ll try…

#274104 Copied

Robert Hall

Support staff

February 14, 2021 at 18:14

You are always Welcome

#274157 Copied
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