Can’t click on sales booster settings or it just spins

This topic has 6 replies, 3 voices, and was last updated 7 months ago ago by Andrew Mitchell

  • Avatar: TheOne
    TheOne
    Participant
    May 22, 2024 at 13:57

    I noticed a strange problem.

    Control panel -> sales booster

    Try to click on any settings button on some sale booster -> it doesn’t work.
    I i press deactivate it just spins endlessly?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 22, 2024 at 14:07

    Hello,

    Thank you for reaching out to us and for providing a detailed description of the issues you are encountering. We apologize for any inconvenience this may have caused.

    We kindly request that you apply the necessary patch to address the current issue. Your prompt attention to this matter would be greatly appreciated – https://prnt.sc/be_xgXYbKl0u
    Clear the cache to be able to see the fix.

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    May 23, 2024 at 09:01

    Hello,

    Thank you for a quick reply – the settings problem was solved.
    I have one more question regarding this patch. In it was also a patch for a import demo. I want to import a section from the new demo “grocery mega market” and there are none in the import library from this demo? I’m sure i saw them before.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2024 at 09:12

    Hello,

    You’re welcome!

    Please click on refresh and then scroll, here is a screenshot from your site – https://prnt.sc/z0qeR-VfM97t

    Kind Regards,
    8theme team

    Avatar: TheOne
    TheOne
    Participant
    May 23, 2024 at 09:25

    Problem solved – thank you

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 23, 2024 at 09:25

    Dear TheOne,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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