This topic has 12 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Basata
Hi,
We have recently encountered a problem with connecting our Xstore website with Instagram account. But it gives following error:
{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”}
Can you please look into this and provide a solution for the same.
Thanks & Regards,
Hello, Basata,
Thank you for the report.
Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.
We apologize for any inconvenience this may have caused. We kindly ask for your patience.
Kind Regards,
8theme team
Ok Thanks.
Our Website is live. I hope it will be resolved soon.
Hello, Basata,
We will let you know once it will be solved.
Kind Regards,
8theme team
Hi, Any update regarding this?
Hello, Basata,
We have not forgotten about you.
We are currently awaiting a response from FB and are unable to resolve the issue without their assistance, unfortunately.
We will keep you informed once the problem has been resolved.
Kind Regards,
8theme team
Hello, Basata,
We are pleased to inform you that the problem has been resolved. Please test the Instagram API now.
Kind Regards,
8theme team
Hi,
Thanks for resolving the same. Now we can connect to Instagram account. But we still can’t fetch the Instagram posts on to our website even when connection is done.
Can you please help us out regarding same.
Hello, Basata,
Thank you for your response.
Unfortunately, we are unable to log in. Please check the credentials.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hi, We have again reset the password. Can you please check again?
Hello, Basata,
Please clear the cache and check now.
We kindly ask that you do not activate these options simultaneously – https://prnt.sc/-ph5aLq6yBmh
Kind Regards,
8theme team
ok thanks, it is working now.
Tagged: developer, instagram, insufficient, role, themes, woocommerce, wordpress
The issue related to '‘Can’t Connect our Instagram account ” Insuffecient Developer Role”’' has been successfully resolved, and the topic is now closed for further responses