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Can’t create color swatch for variations

This topic has 3 replies, 3 voices, and was last updated 4 months, 4 weeks ago ago by Andrew Mitchell

nirvana5

Participant

June 25, 2024 at 00:29

There are 2 issues (please be patient). I have multisite.

1) a variable product has color attribute. I can’t configure the color code to the variation like “blue”, “green”, etc… so the color would be displayed on the single page.

2) a variable product has attribute size like “small”, medium”. the status of these sizes are “out of stock”, but on single page , these attributes are NOT displayed with “Cross-line” (set in Customizer). Only the “add-t-cart” button is not displayed once these attributes are clicked which are correct. But the cross-line are NOT displayed on the attributes.

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#401343 Copied Theme version: 9.3.10

2 Answers

Tony Rodriguez

Support staff

June 25, 2024 at 06:36

Hello, @nirvana5,

Thank you so much for purchasing our theme and contacting our support center.

1. We have reviewed the product attributes for issue 1 concerning the “blue” and “green” colors. We are pleased to confirm that these attributes are displaying correctly. For your reference,

Please review the images provided in the private content area.

2. Additionally, we are delighted to inform you that the previously reported issue has been successfully resolved. The resolution involved adjusting the following setting: WooCommerce > Settings > Products > Inventory > Out of stock visibility > Hide out-of-stock items from the catalog. This adjustment has addressed your concern effectively. For your reference, please view the image provided in the private content area:

Please revisit your site after clearing your browser’s cache to observe the updates. Should you have any further questions or require additional assistance, do not hesitate to contact us.

Best Regards,
The 8Theme Team

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Andrew Mitchell

Support staff

June 25, 2024 at 16:31

Dear nirvana5,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Tagged: color swatch creation issues, color swatch woocommerce guide, fixing color swatch problems, troubleshooting woocommerce variations, woocommerce variation solutions, wordpress theme customization, wordpress woocommerce themes
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