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Can't Deactivate Theme - by Anton812

This topic has 7 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Eva Kemp

  • Avatar: Anton812
    Anton812
    Participant
    April 29, 2019 at 09:56

    Can’t Deactivate Theme
    I am trying to Deactivate Theme.
    I push button “DEACTIVATE THEME” – but nothing happened.
    How can i deactivate theme?

    Please, contact administrator
    for this information.
    #213123 Copied Theme version: 5.1.1 (child 1.0) WooCommerce version: 3.6.1
    6 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    April 29, 2019 at 10:35

    Hi there
    Our technician will check what is the problem. And after that we will inform you.
    Regards

    #213125 Copied
    Avatar: Anton812
    Anton812
    Participant
    April 30, 2019 at 08:53

    Hello. Do you have any news?

    ===============

    Can you help me a little faster?

    I have difficulties with my customer.

    When will this error be corrected?

    Please contact administrator
    for this information.
    #213162 Copied
    Avatar: Anton812
    Anton812
    Participant
    April 30, 2019 at 09:01

    Reply inside Private content area…

    Please contact administrator
    for this information.
    #213164 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 30, 2019 at 09:19

    Hello,

    It was a bug of the 5.1.1 version of the theme, it was fixed in next update. We have updated theme to 5.2 version try to deactivate theme again.

    Regards

    #213168 Copied
    Avatar: Anton812
    Anton812
    Participant
    April 30, 2019 at 19:10

    Thanks! All is okey!

    #213209 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 1, 2019 at 07:07

    You are welcome. Feel free to contact us if you need any help!

    #213217 Copied
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