Cant Edit a Static block – Elementor Builder loads endless

This topic has 5 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: ProdbyDaan
    ProdbyDaan
    Participant
    February 5, 2024 at 14:58

    Hello Team,

    when i try to edit a Static Block i only see the Elementor Logo loading. Endless..

    What can I do?
    The normal Page edit with Elementor Builder works.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2024 at 15:10

    Hello, ProdbyDaan,

    Thank you for reaching out to us with your concern.

    We have checked your site and found that there is a memory error – https://prnt.sc/D7kEN7YuBG-c Your hosting provider should be able to help you fix it.

    Best Regards,
    8Theme’s Team

    Avatar: ProdbyDaan
    ProdbyDaan
    Participant
    February 5, 2024 at 15:42

    Checked with my Hosting Support.
    My server has 1024MB PHP Space.

    We disabled the Redis Cache. After that, it worked.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2024 at 15:54

    Hello, ProdbyDaan,

    Thank you for letting us know.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 5, 2024 at 15:56

    Dear ProdbyDaan,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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