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Can’t edit HTML blocks with Elementor

This topic has 4 replies, 3 voices, and was last updated 3 years, 2 months ago ago by Olga Barlow

  • Avatar: Lys digital
    Lys digital
    Participant
    October 6, 2021 at 11:22

    Hello, I’m using one of your theme : XSTORE Niche Market 02 (https://xstore.8theme.com/demos/2/niche-market02/product/wooden-classical-golden-chairs-2/) and I would like to edit the content displayed in the footer.
    It’s written in a HTML block, I’ve set up my Elementor settings to be able to open those blocks with elementor, but when i try and open one, it loads indefinitely and I can never get to the edition page.

    Any idea how to solve this?

    Thanks a lot, take care !

    #304722 Copied Theme version: 8.0.7
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 6, 2021 at 13:24

    Hello,

    Provide temporary wp-admin access via the Private Content area. We will take a closer look.

    Regards

    #304748 Copied
    Avatar: Lys digital
    Lys digital
    Participant
    October 6, 2021 at 13:53

    Hello and thank you for your quick answer, i’ll send you the personnal informations .

    Please contact administrator
    for this information.
    #304753 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 6, 2021 at 16:03

    Hello,

    I disabled plugins, cleared cache, enabled plugins again and static block editor works ok https://prnt.sc/1v18kpf

    Regards

    #304800 Copied

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