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Can´t edit page - by felipelusconiherrera@gmail.com

This topic has 4 replies, 3 voices, and was last updated 6 years ago ago by Olga Barlow

felipelusconiherrera@gmail.com

Participant

October 31, 2018 at 03:36

Can´t edit or create new page

502 (Bad Gateway) Error
Something’s gone wrong, but it’s likely temporary.
Try refreshing the page, but it’d be best to try back later.
This page error has the following parameters:
clientIP – ::ffff:181.52.190.99
gatewayHostname – starkgate-a08.cloud.iad2.gdg
originDomain – latinadreamtrip.com
resolvedOriginDomain – latinadreamtrip.com

Please, contact administrator
for this information.

#202026 Copied Theme version: 5.0.3 WooCommerce version: 3.4.6

3 Answers

Rose Tyler

Support staff

October 31, 2018 at 09:02

Hello,

I would recommend you to contact your hosting provider to solve the problem.

Regards

#202042 Copied

felipelusconiherrera@gmail.com

Participant

November 1, 2018 at 16:30

Hello Miss Rose

Could you guide me?
What requirement should I make to the hosting provider?

Thank you

#202167 Copied

Olga Barlow

Support staff

November 1, 2018 at 18:37

Hello,

As a rule, this issues is related to Massive Addons plugin that requires larger body length value. Go to disable MA plugin and if you are able to edit page after that then contact your hosting provider and ask to increase the maximum body length value.
If problem is not related to Massive Addons plugin then contact your hosting provider and ask to send you the server error logs. If you face PHP Memory warnings there then try to increase the PHP Memory limit.

Regards

#202176 Copied
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