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Can´t edit pages or templates with Elementor

This topic has 3 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Tony Rodriguez

  • Avatar: europress
    europress
    Participant
    January 22, 2025 at 17:46

    Hi Support,
    when I try to edit a page or a template in Elementor I get a “spinning well” and can´t edit.

    I haven´t installed plugins other than those installed by the demo, except Elementor Pro, but the problem was present before.

    Can you please take a look and see if you can help?

    Best regards
    Fernando Almeida

    Please, contact administrator
    for this information.
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    support staff only.
    #431775 Copied Theme version: 9.4.6
    2 Answers
    Avatar: europress
    europress
    Participant
    January 22, 2025 at 23:58

    When I deactivate Woocommerce the problem disappears… but I need Woocommerce…

    Help, please.

    #431803 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 23, 2025 at 08:10

    Hello, @europress,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that your reported issue has been successfully resolved. Kindly clear your browser cache and revisit your site to confirm the resolution.

    To address the issue, we have increased the memory limit to 512M, which has effectively resolved the problem. For your reference, we have provided relevant images in the private content area.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #431841 Copied
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