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Can’t edit pages with elementor, I can only enter in safe mode

This topic has 5 replies, 2 voices, and was last updated 2 years, 3 months ago ago by Awais Ahmed

Luis

Participant

August 27, 2022 at 01:40

I can´t edit webpages with elementor, it tells me to go to safe mode. I already try decativate most plugins and change theme.

Xstore

#332569 Copied Theme version: .. WooCommerce version: 6.8.2

4 Answers

Awais Ahmed

Participant

August 27, 2022 at 05:14

Hello @Luis,

Could you please share your site WP Admin URL and Credentials and also the FTP as well of your site in the private content area of this topic and I also need your permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well.

So if your site is live, then please make the staging copy and share it with me OR else take the complete backup of your site before providing me the requested info and permission.

Regards 8Themes Team.

#332571 Copied

Luis

Participant

August 30, 2022 at 23:21

Of course, go ahead with debugging

Please contact administrator
for this information.

#332813 Copied

Luis

Participant

August 30, 2022 at 23:50

forgot this:

Please contact administrator
for this information.

#332814 Copied

Awais Ahmed

Participant

August 31, 2022 at 06:14

Hello, @Luis,

I have just tested your site now and it is working perfectly fine at my end, please watch this video for the better reference: https://www.veed.io/view/ee988eaf-dacd-46d9-987f-993931992c7c?sharingWidget=true

It must be the cache issue at your end nothing else, please try to clear the cache and try again.

Regards 8Themes Team.

#332820 Copied
Tagged: edit pages, elementor, safe mode, templates, woocommerce, wordpress
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