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Can’t edit shop page and two major plugins having conflict.

This topic has 2 replies, 2 voices, and was last updated 4 minutes ago ago by Tony Rodriguez

Abhinandan

Participant

November 5, 2024 at 10:47

Hello there we are having trouble editing the shop page with Elementor.
we have tried following
1 safe mode
2 disabling and enabling plugins. (it is happening when pro elementor and xstore core plugins are working)
3 we tried to build the same page with the same format but the shop filter isn’t working the same on the shop and store-front pages.

Files is visible for topic creator and
support staff only.

#422126 Copied Theme version: 9.4.3

1 Answer

Tony Rodriguez

Support staff

November 5, 2024 at 11:37

Hello, @Abhinandan,

Thank you for contacting us and for using XStore.

We have noted your attempt to modify the Shop page. Please be aware that this particular page is designed to display all products by default and does not support direct editing via Elementor. To customize this page, you are required to navigate to the Theme Builder, select ‘Products Archive’, and proceed to create a new template. Once created, please apply it to all product archives. For detailed guidance, you may refer to our instructional article here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

We trust this information will assist you in achieving the desired outcome for your website.

Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Kind Regards,
8theme team

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