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Can’t edit with elementor, please help me urgently

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Alex Carter

itwebmaster

Participant

April 6, 2025 at 15:14

Hi, i can’t edit with elementor as it loads forever. Please help me check and rectify urgently to enable me work on my site successfully.

I have attached my admin login.

Please let me know when done to rectify and tell me what was the problem incase of next time.

Thanks

Please, contact administrator
for this information.

#439949 Copied Theme version: 9.4.10

1 Answer

Alex Carter

Support staff

April 7, 2025 at 07:26

Hello,

Thank you for reaching out to us.

1/ We have received your message regarding the issue with Elementor loading indefinitely. We understand how important it is for you to be able to work on your site without interruption. We can’t log in to your site, unfortunately – https://prnt.sc/4DSifWC84T0n . Please provide us with the correct credentials.

2/ To identify the cause of the issue with Elementor page loading, please navigate to WooCommerce > Status > Logs and check the fatal error log file.

Best Regards,
8Theme’s Team

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