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Can't filter out attitubes that their variations have "stock quantity == 0" .

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Barkito

Participant

March 1, 2021 at 22:20

As an example to be more specific:
I have an eshop with a lot of shoes that have different sizes .Some of those sizes aren’t on stock .So i need a way for my client to filter off the sizes that don’t much his size.

Default “filter by size” Widget doesn’t work correctly.
If a user choose size==37 the website shows him all the products that have size==37 ,even if they are out of stock(stock quantity == 0).

Can we have a work around this problem because i think thats gonna be very frustrating for my clients?

#277227 Copied Theme version: .7.2.5 WooCommerce version: 5.0.0

5 Answers

Robert Hall

Support staff

March 2, 2021 at 09:13

Hi

Go to Woocommerce → Settings and click the Products tab
Click the Inventory link at the top
Check the Out Of Stock Visibility option to hide out of stock items

https://prnt.sc/10b4use

Note:- If stock management is enabled at parent level, it will not consider all of the child stock levels if those are enabled also. If you’re managing stock levels per variation the parent level should not be set nor enabled, then it will respect the levels and stock statuses of the variations themselves.

#277271 Copied

Barkito

Participant

March 2, 2021 at 11:30

I am not sure that i understand what you mean by parent level stock managment .
If you meant this managed stock is unticked anyway for all variant products : https://prnt.sc/10b7ev8

I manage my stock from variation tab on each product (>stock quantity option): https://prnt.sc/10b7m4o

I am also show you my settings in woocomerce>settings>inventory tab : https://prnt.sc/10b7trx

The problem remains,so to give you an example of the problem,and be more specific check this photo: https://prnt.sc/10b7olo
In this example i have use “filter by size” and i am searching for size 38 .You can see that a lot of products shown there ,aren’t available for this size.

#277290 Copied

Olga Barlow

Support staff

March 2, 2021 at 17:31

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue in more detail?

Regards

#277365 Copied

Barkito

Participant

March 2, 2021 at 18:21

Ok i give you access in private area

Please contact administrator
for this information.

#277384 Copied

Olga Barlow

Support staff

March 4, 2021 at 11:06

Hello,

We need access to your WP installation files to edit the code of theme and xstore core plugin. Contact your hosting provider to get FTP/SFTP access or any alternative way to get access to WP installation files.

Regards

#277702 Copied
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