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Can't get past billing checkout screen for logged in users

This topic has 2 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: webscope
    webscope
    Participant
    March 15, 2017 at 23:05

    Hi,

    When logged in, I am unable to get past the billing address screen at checkout. It is working fine when checking out as a guest.

    When I click “Continue” after entering the billing information, the JavaScript console window shows:

    Uncaught TypeError: Cannot read property ‘value’ of undefined
    at a.fn.init.<anonymous> (etheme.js?ver=4.7.3:1037)
    at Function.each (jquery.js?ver=1.12.4:2)
    at setup_messages (etheme.js?ver=4.7.3:1035)
    at Object.success (etheme.js?ver=4.7.3:1012)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at y (jquery.js?ver=1.12.4:4)
    at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

    Any help would be appreciated

    Thanks,

    David

    #157086 Copied Theme version: 3.1 WooCommerce version: 2.6.14
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 21, 2017 at 10:13

    Hello,

    Please provide us with WP Dashboard credentials in private content area to check the issue.

    Regards,
    Jack Richardson.

    #157386 Copied
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