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Can’t import any demo - by Nicole - on WordPress WooCommerce support

This topic has 11 replies, 2 voices, and was last updated 3 years, 10 months ago ago by Rose Tyler

Nicole

Participant

April 23, 2021 at 11:03

Hello team!
I can not import any demo content as it said that system requirements are not valid but system is more than minimum requirements’.
I want the Default demo for XStore theme, please.
Please, check the images with error and system requirements below!
Thank you!

Please, contact administrator
for this information.

#285232 Copied Theme version: 7.2.7 WooCommerce version: 5.2.2

10 Answers

Nicole

Participant

April 23, 2021 at 11:18

https://prnt.sc/11x2aal
https://prnt.sc/11x2ckk

#285236 Copied

Rose Tyler

Support staff

April 23, 2021 at 12:16

Hello,

Thanks for contacting us.
Please provide temporary FTP access.
it looks like the Core plugin was not installed correctly.

Regards

#285246 Copied

Nicole

Participant

April 23, 2021 at 12:37

Hello Rose
Please find it in private!

Please contact administrator
for this information.

#285249 Copied

Rose Tyler

Support staff

April 23, 2021 at 12:49

Hello,

Provide FTP password and port also.

Do you want to use WPBakery or Elementor?

Regards

#285250 Copied

Nicole

Participant

April 23, 2021 at 13:56

Password and port. Elementor builder

Please contact administrator
for this information.

#285258 Copied

Rose Tyler

Support staff

April 23, 2021 at 14:05

Hello,

FTP directory is empty http://prntscr.com/11x7xvu
Check the destination folder of our user, we need access to your WP installation.

Regards

#285260 Copied

Nicole

Participant

April 23, 2021 at 14:36

Please check the new credentials. I test it and it is working now. Please, remember that I need Elementor plugin and others ( as cookies plugin that it is not imported also). Thank you and sorry for wrong credentials!

Please contact administrator
for this information.

#285262 Copied

Rose Tyler

Support staff

April 23, 2021 at 14:58

Hello,

Please check your site now.
Let us know if you need any further assistance.

Regards

#285263 Copied

Nicole

Participant

April 23, 2021 at 15:07

Thank you! It seems that had full installed.
Have a good day!

#285265 Copied

Rose Tyler

Support staff

April 23, 2021 at 15:11

Hello,

You’re welcome!
Have a good day too!

Regards

#285268 Copied
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