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Can’t install plugins in wordpress or xstore plugin insatller…

This topic has 7 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Olga Barlow

ubi1907

Participant

March 29, 2022 at 18:16

Hello guys,
i can’t install plugins from normal wordpress plugin installer and not from xstore plugin installer. Can u please help me with this issue?

Please, contact administrator
for this information.

#320815 Copied Theme version: 8.1.2 WooCommerce version: 5.9.2

6 Answers

Olga Barlow

Support staff

March 30, 2022 at 00:29

Hello,

I see that user that you provided does not have permissions to install plugins https://gyazo.com/79a2a616c069a046921878114656a616
Did you give our user admin permissions? Don’t you have any limits in the config files of your WP installation?

Also, I can’t connect to your FTP https://gyazo.com/a3b95e8eafaa0d060c9bf93e93e57e79

Regards

#320834 Copied

ubi1907

Participant

March 30, 2022 at 00:52

Oh okey thank you for your respond.
But I can’t remember that I changed any user permissions. And this is the user I used for theme install.

I knew that there is a plug-in for change permissions but I can’t install this.

And for the ftp access I will look now.

#320838 Copied

ubi1907

Participant

March 30, 2022 at 01:11

I checked it.
Now it works.

Please contact administrator
for this information.

#320842 Copied
Olga Barlow

Support staff

March 30, 2022 at 12:48
Hello,

Issue caused by your wp-config file https://gyazo.com/b81f96b99eebd7a7c58497012a95c527
You added
```
define('DISALLOW_FILE_EDIT', true);
define('DISALLOW_FILE_MODS', true);
```
That limited installation of plugins and editing of files.
I have commented out these strings and everything works.

Be attentive with the code that you add if you don’t understand what that code means.
Regards
#320886 Copied
ubi1907

Participant

March 30, 2022 at 12:51

Ok, I am really sorry but I don’t know how this happend.
Thank you for fix it!

#320887 Copied

Olga Barlow

Support staff

March 30, 2022 at 12:56

Hello,

You are welcome.

Regards

#320888 Copied
Tagged: installer, plugin, solution, troubleshoot, woocommerce, wordpress, xstore
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Can’t install plugins in wordpress or xstore plugin insatller…

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