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Can't install required plugins? - by Kristin Korsiak

This topic has 2 replies, 2 voices, and was last updated 5 years, 9 months ago ago by Rose Tyler

  • Avatar: Kristin_Korsiak
    Kristin Korsiak
    Participant
    February 21, 2019 at 16:43

    I can’t seem to install WP Bakery Page builder, when I try I get this error: Downloading the install package…

    Unpacking the package…

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    #209610 Copied Theme version: 5.1.6.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2019 at 16:49

    Hello,

    Please try to install the plugin via FTP by uploading and extracting the plugin zip file into wp-content/plugins folder. Here you can download the latest version – https://www.8theme.com/downloads/

    Regards

    #209611 Copied
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