This topic has 5 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell
Hello 🙂
I would appreciate your help.
Something went wrong.. and i had to re-install the theme.
But now i always gets errors while trying to install.
All the plugins are blocked saying:
“Please register your theme and activate XStore Core plugin”
BUT it is activate.
I really need your help to continue install and make RTL.
Thank you ?
Hello, @AdamM,
Thank you so much for purchasing our theme and contacting our support center.
1/ Please read our theme documentation: https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
3/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.
We kindly recommend that you take a complete backup of your site before proceeding.
Thank you for your cooperation and we look forward to hearing from you soon.
Best Regards,
The 8Theme Team
Hello 🙂
Thank you for your fast reply!
Much appreciated
ok. so i mabaged to install all the Plugins as i had to download it manually and install it manuall from the wordpress plugin store.
But now i have a different problem 🙁
in the Xtore theme Option, Soem of the topics menu are stuck in loading and i can’t proceed
Please have a look at the image attached
Will appreciate your help in that matter 🙂
Hey 🙂
I have managed there were few Plugins that casue that issue 🙂
Resolved!
Dear AdamM,
Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?
Click here to share your insights: https://themeforest.net/downloads
Your support fuels our journey, and we appreciate it more than words can express.
Best Regards,
The 8Theme Team
The issue related to '‘Can’t install the Full Theme with its plugins and demos’' has been successfully resolved, and the topic is now closed for further responses