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Can't make site header look correct

This topic has 14 replies, 3 voices, and was last updated 10 years, 1 months ago ago by Eva Kemp

eddadee

Participant

September 25, 2014 at 04:58

Hi,

I am having trouble with the site header. I’ve gone into Theme Options >> Header and chosen ‘Header Type’ # 2 and have replaced ‘Logo Image’ and ‘Logo image fixed header’ with my own graphics, yet the header still has the default RoyalStore logo on a white background that doesn’t ‘stick’ to the top of the screen.

Please, contact administrator
for this information.

#16915 Copied

13 Answers

Robert Hall

Support staff

September 25, 2014 at 05:30

Hello,

Please provide us with link to the page and wp-admin access in Private Content.

Regards,
Robert Hall.

#16916 Copied

eddadee

Participant

September 25, 2014 at 05:36

Also noticing that my footer doesn’t respond to the settings I’ve made in Theme Settings >> Footer.

I have set a custom background color (#0d0d0d), for ‘Footer Text Color’ I have chosen ‘light’.

The background color is the default theme color and the fonts are the default grey color, not white.

#16917 Copied

eddadee

Participant

September 25, 2014 at 05:46

Info as requested.

Thank you.

#16921 Copied

eddadee

Participant

September 25, 2014 at 06:34

Just updating you – it seems that none of the settings I make in the ‘Theme Options’ have any effect on the actual site.

I’ve added the ‘WooCommerce Product Categories’ widget to the Shop Sidebar and enabled the left sidebar in Theme Settings >> Products Page Layout, but there is no sidebar.

Also – where do I change the header background image to look like this from the demo theme:

https://www.8theme.com/demo/royal/?product_cat=accessories

Thanks for your help.

#16926 Copied

Robert Hall

Support staff

September 25, 2014 at 07:30

Hello,

Sorry, but without correctly link to your site and access to the admin panel, we can’t look to your issue.

Regards,
Robert Hall.

#16933 Copied

eddadee

Participant

September 25, 2014 at 07:38

Here is the login info (in the private content). I thought I had sent it before but I guess not.

Please, contact administrator
for this information.

#16935 Copied

Eva Kemp

Support staff

September 25, 2014 at 12:30

Hello,

If you’re talking about breadcrumbs image you need go to Theme Options > Header > select Breadcrumbs Style “With Background” and upload an image for Breadcrumbs Background.
I’ve disabled WP All Import plugins and the logo and sidebar have appeared.
Also footer colors have been fixed. Seems there is some incompatibility with the plugin and our theme. We’ve taken this into account and try to fix it in the future update.

Please check the site and clear your browser cache before.

Thank you.
Regards,
Eva Kemp.

#16965 Copied

eddadee

Participant

September 26, 2014 at 09:12

Thanks for your help.

I’ve created a custom menu and it has MANY items in it. Is there a limit to how many items you can have in a menu? I can’t seem to add any more. I’ve tried adding a new top level item, but it doesn’t stay when I click save.

Please use the info in the private content above to access the site if you need to.

Thanks

#17108 Copied

Eva Kemp

Support staff

September 26, 2014 at 16:39

Hello,

It could be WP limit. Read this topic, maybe you’ll find a workaround http://wordpress.org/support/topic/wordpress-menu-item-limit

Sorry, but that is not the theme issue.
Thank you.

Regards,
Eva Kemp.

#17201 Copied

eddadee

Participant

September 27, 2014 at 02:07

In case anyone else has this issue (reaching a limit to how many items you can dd to your menu) – this worked:

Add the following code to your .htaccess file:

<IfModule mod_php5.c>

php_value max_input_vars 9000

</IfModule>

#17276 Copied

Eva Kemp

Support staff

September 27, 2014 at 14:28

Hello,

We’re glad you’ve found the solution and shared it.

Thank you.

Regards,
Eva Kemp.

#17324 Copied

eddadee

Participant

September 29, 2014 at 08:22

How do I change the default image (shop-banner.jpg) on the ‘shop’ page?

Please, contact administrator
for this information.

#17413 Copied

Eva Kemp

Support staff

September 29, 2014 at 13:12

Hello,

You can change products banner in Theme Options > Shop > Product Page Banner.

Regards,
Eva Kemp.

#17463 Copied
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