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Can´t manage products - by dekloska - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 12 months ago ago by Eva Kemp

dekloska

Participant

November 16, 2015 at 22:09

Hello,

I haven’t managed products on my website since it was repared (please see: https://www.8theme.com/topic/damage-layout/#post-96565). There is blank site when I use button “modify”.

You can try it via WP admin and FTP credentials. I am providing you username and password in private content.

Thank you for your help.

Dekloska

Please, contact administrator
for this information.

#99745 Copied Theme version: 2.5 WooCommerce version: 2.4.8

5 Answers

Jack Richardson

Support staff

November 17, 2015 at 09:15

Hello,

Unfortunately we can’t log in via FTP with provided credentials. Please check your FTP details and give us the correct ones.
Thank you.

Best regards,
Jack Richardson.

#99807 Copied

dekloska

Participant

November 17, 2015 at 09:48

Please try it now.

#99818 Copied Theme version: 2.5 WooCommerce version: 2.4.8

Eva Kemp

Support staff

November 17, 2015 at 21:13

Hello,

Some plugin is causing the issue.
Disable them one by one to find it out.

Regards,
Eva Kemp.

#99978 Copied

dekloska

Participant

November 22, 2015 at 23:02

Fine, the plugin causing the issue has been WPBakery Visual Composer, so I have disabled it, but now I can´t use product gallery in the right way. When I try change product or add new product image, I don´t see it on my page.

Could you please help me?

Thanks, Dekloska

#100739 Copied

Eva Kemp

Support staff

November 23, 2015 at 15:17

Hello,

The problem is caused by 3 plugins:
WooCommerce GoPay Payment Gateway
WooCommerce Gateways Country Limiter
WooCommerce Checkout Manager

I’ve disabled them and activated Visual Composer plugin.
Now check product editor.

Regards,
Eva Kemp.

#100866 Copied
Tagged: easy, manage, products, solution, themes, woocommerce, wordpress
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