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Can't publish any changes in "theme options" view

This topic has 2 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: Ferroskiy
    Ferroskiy
    Participant
    March 9, 2021 at 03:24

    Hi, we recently updated Xstore theme to its latest version (7.2.5) and we cannot publish any changes in “theme option”mode view: Photo: https://ibb.co/y509Kjf

    We also cant upload any photo (we use wordpress 5.6.2), or do any changes in the editing of the theme, also our header is misconfigured after this, it seems maybe that this is a problem of compatibility, i deactivate all plugins and nothing changes, please need help thank you very much!

    cheers

    #278304 Copied Theme version: 7.2.5 WooCommerce version: 5.6.2
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    March 9, 2021 at 08:51

    Hello,

    Take our apologies if you faced any inconvenience using our theme.
    Could you, please, contact your hosting provider and ask server error logs? Provide us server error logs to find out what causes that issue on your site.

    Regards

    #278351 Copied
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