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Can’t put products in cart and settings keep loading

This topic has 3 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Olga Barlow

Michiel

Participant

May 6, 2022 at 14:37

Hi there,

I have a mayor issue with my theme. I am a paid customer.

1. I made once a child theme.
2. Today I re-installed the MAIN theme.
3. Suddenly, everything is broken…
4. I exported the CHILD theme settings and imported them to the newly installed MAIN theme (last version), downloaded today.

What’s broken?
1. I can’t load any products to my cart from our MAIN product page. See the link below. The thing keeps spinning… it feels like a LOOPHOLE.
2. I can’t load ANY settings in the customizer. The wheel keeps spinning. Feels like this is the over-all problem.

Here:
Try to put something in your cart: https://bombthebrand.com/product-category/bodywarmers/
Nothing works…

Please take a look at this. I can’t sell anything now… stupid AJAX settings.I really hope you can help, because I don’t know anymore what to do…

Please, contact administrator
for this information.

#323338 Copied Theme version: 8.1.5 WooCommerce version: 6.4.1

2 Answers

Michiel

Participant

May 6, 2022 at 16:45

Hi there,

I noticed some plugins were disabled. Can you confirm you did this? Otherwise I need to update my login credentials.

Many thanks for letting me know.

Michiel

#323353 Copied

Olga Barlow

Support staff

May 6, 2022 at 17:43

Hello,

Yes, looks like something wrong with the Ajax requests.
I passed your issue to our developers. They will take a look on Monday. I’ll inform you once they fix the problem.

Regards

#323354 Copied
Tagged: cart, loading, products, settings, themes, woocommerce, wordpress
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