Can't remove background images for the video and the parallax part in VC

This topic has 8 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Robert Hall

  • Avatar: spirtx
    spirtx
    Participant
    May 25, 2016 at 10:17

    Hi,

    I saw somebody else here on this forum with a similar problem. I can’t remove the background images for both the video player and the parallax part. I’m referring to the demo number 5.

    Thanks

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 25, 2016 at 12:58

    Hello,

    Please provide WP Dashboard credentials in private content and show on a screenshot what you want to remove.

    Best regards,
    Jack Richardson.

    Avatar: spirtx
    spirtx
    Participant
    May 25, 2016 at 16:31

    Hi,

    Just sent you the info.

    Thanks

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 25, 2016 at 17:11

    Hello,

    I’ve deleted them in Row Settings. Please check it.

    Regards,
    Robert Hall

    Avatar: spirtx
    spirtx
    Participant
    May 25, 2016 at 21:27

    They both are still there

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 25, 2016 at 21:46

    Please clear cache and check it.

    Also see screenshot from my side:
    https://gyazo.com/f1039587b2aa5d836793de06d58eff55
    https://gyazo.com/e68cfdb8d89270fb75ec6957b7300835

    Regards,
    Robert Hall

    Avatar: spirtx
    spirtx
    Participant
    May 25, 2016 at 21:56

    It’s fine now, but before it wasn’t as I cleared the cache and even checked it on my tablet.

    Anyways it looks fine now, thanks for the help.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 25, 2016 at 22:07

    You’re welcome!

    Regards,
    Robert Hall

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The issue related to '‘Can't remove background images for the video and the parallax part in VC’' has been successfully resolved, and the topic is now closed for further responses

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