Can't remove item from cart (Victoria variant)

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: Romualdas
    Romualdas
    Participant
    December 16, 2015 at 18:44

    Remove product button not working anywhere. No errors in inspector, nothing…

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 16, 2015 at 19:07

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    Avatar: Romualdas
    Romualdas
    Participant
    December 16, 2015 at 19:14

    Also, note sure if I need to create another post, but i think this is same issue:

    checkout proccess not working, Pleace Order area is behind some overlay, and if you try to press Place Order instead you will get “SyntaxError: Unexpected token <” also no errors in console…

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 16, 2015 at 19:38

    You’re using old theme version. Please update to the latest and check this issue.
    Don’t forget to make backup of the site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    The video tutorial is for Legenda theme, but the process is identical.

    Also you can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: Romualdas
    Romualdas
    Participant
    December 16, 2015 at 20:36

    Absolutely no changes. Same problem was with more recent version, just didn’t use support because site was not active. I don’t use cache, all plugins is up to date except WPBakery Visual Composer but this is definitely not related to this issues.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 17, 2015 at 09:09

    Hello,

    On our testing site such issue doesn’t appear.
    May we reupload theme files?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

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