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Can’t remove sizing guide from single product

This topic has 4 replies, 2 voices, and was last updated 2 days, 22 hours ago ago by Rose Tyler

alexmdm89

Participant

September 17, 2024 at 04:27

Theres not button to hide or change the text, translation etc for the sizing guide

Files is visible for topic creator and
support staff only.

#414617 Copied

3 Answers

Rose Tyler

Support staff

September 17, 2024 at 07:40

Hello, Alexmdm89,

Thank you for reaching out to us with your concern.

Could you please provide us with access to a live version of your site? We need to review your settings to assist you further.

Best Regards,
8Theme’s Team

#414662 Copied

alexmdm89

Participant

September 17, 2024 at 14:41

Currently my si site is in local just for develop, also the static block don’t update with elementor after modification on site

#414749 Copied

Rose Tyler

Support staff

September 17, 2024 at 14:48

Hello, Alexmdm89,

1/ Do you use the new SIngle Product Builder? https://xstore.helpscoutdocs.com/article/190-xstore-single-product-builder-with-elementor If so, remove the sizing guide element from the content there.
2/ Check the settings of the product https://prnt.sc/Om8fvpq9eApS

3/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
Navigate to Elementor > Tools > Regenerate CSS & Data.
If this doesn’t help, record a video of your actions: “… the static block don’t update with elementor after modification on site”.

Best Regards,
8Theme’s Team

#414750 Copied
Tagged: best selling themes, e-commerce theme solutions, single product adjustment, sizing guide issue, troubleshoot woocommerce, woocommerce product guide, woocommerce themes
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