This topic has 4 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell
Hello,
It may be an easy task but we couldn’t solve it. We have uploaded the Green Energy demo. We have edited the slider that comes with the demo. But we couldn’t remove the popup in the front page which gives a youtube video of your theme. Please help us on this topic.
Thanks a lot
Hello,
Thank you for reaching out to us with your queries.
Could you please provide temporary wp-admin access? We need to check your current settings first.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Hello
We have created an admin role.
Thanks
Hello, JZ,
Thank you for reaching out and for setting up the admin role.
We are pleased to inform you that we have addressed the issue you were experiencing. Please take a moment to verify that everything is functioning as expected. Additionally, we would like to remind you to clear your cache after each editing session on the slider to ensure optimal performance.
Should you have any further questions or require additional assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
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