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Cant see social authentication popup on checkout page

This topic has 3 replies, 2 voices, and was last updated 3 months ago ago by Upphaar

Upphaar

Participant

September 17, 2024 at 06:51

Hi,
I have successfuly integreated social authentication and I can see these option on “my-account” page and Login popup in header (Please go through attached screenshot).
*SocialAuth_Present_LoginPage.png
*SocialAuth_Present_Home.png

But, I can not see these options on “Checkout” page. Neither on page, nor in login popup header(Please attached screen shot)
* SocialAuth_NotPresent_CheckoutPage.png

Kindly check and suggest me that how these social icons can be show to user on checkout page.

Scenario is:
user select some items
Navigate to cart page
and then navigate to checkout page

Expected: Social login icons should present there
Actual: Social login icons not present there with login functionality

Files is visible for topic creator and
support staff only.

#414641 Copied Theme version: 9.4.1

2 Answers

Andrew Mitchell

Support staff

September 18, 2024 at 08:01

Hello, Upphaar,

Thank you for reaching out to us.

We would like to inform you that the option to log in via social networks has been intentionally disabled on the cart page. This measure is in place because payment systems such as PayPal consider logging in through external resources as a potential fraud risk, which could lead to functionality issues.

Should you not plan to use these payment systems, we can customize the feature for you and add social authentication buttons to the cart page. To proceed with this, please provide us with access to the administrative panel and FTP.

We appreciate your understanding and cooperation.

Best Regards,
8Theme’s Team

#414829 Copied

Upphaar

Participant

September 18, 2024 at 09:36

Thanks a lot for your quick reply.

Cheers!!

#414851 Copied
Tagged: checkout page issue, online shopping solution, social authentication popup, technical support, visibility problem, woocommerce, wordpress templates
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Cant see social authentication popup on checkout page

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