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Can't translate some words - by Siteetc

This topic has 10 replies, 3 voices, and was last updated 7 years, 2 months ago ago by Rose Tyler

Siteetc

Participant

September 12, 2017 at 18:13

Hi, I’m using loco translate and I could translate most of the phrases I wanted, but are some that I cant find to translate.. look picture
http://imgur.com/a/4vCpA

#172272 Copied

9 Answers

Rose Tyler

Support staff

September 13, 2017 at 07:53

Hello,

Please read this topic https://www.8theme.com/topic/translate-8/

Regards

#172298 Copied

Siteetc

Participant

September 14, 2017 at 15:36

https://imgur.com/a/G0Yuh
even so, it doesnt change

#172454 Copied

Olga Barlow

Support staff

September 14, 2017 at 16:14

Hello,

Make sure that you have synchronized translation files with pot file using LocoTranslate options and check if the word is translated again. If it does not help provide admin panel and FTP access to your site.

Regards

#172462 Copied

Siteetc

Participant

September 14, 2017 at 18:10

I will sent user on private, i could translate a lot of words, but this “quantity” i cannot..
thanks

Please, contact administrator
for this information.

#172473 Copied

Rose Tyler

Support staff

September 15, 2017 at 09:34

Hello,

Please update theme to the latest version https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
and then synchronize translation files. Button Sync (Loco Translate plugin http://prntscr.com/glemdq) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed.
Also, don’t forget to backup all the files before any update.

Regards

#172524 Copied

Olga Barlow

Support staff

September 15, 2017 at 09:38

Hello,

We also need FTP access to your site. Have you made any changes in template files? Because we need to update theme.

Regards

#172525 Copied

Siteetc

Participant

September 15, 2017 at 13:36

Im updating the theme at the moment, please wait for the full update then I give you the access to ftp

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Siteetc

Participant

September 15, 2017 at 14:45

ok, it worked 😉

#172560 Copied

Rose Tyler

Support staff

September 15, 2017 at 14:56

We are glad that you sorted out. 🙂

Regards

#172561 Copied
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